Caller context
Scam, sales or a delivery you’re expecting? Community labels describe reported caller behaviour. They are context, not a guarantee that a call is safe.
Know more before you answer.
Community caller labels, without uploading your contacts or call log. Free for iPhone in Malaysia and Singapore.
Caller ID and community reports.
More context for deciding which calls to answer.
Private live caller ID
On supported iPhones, live caller ID uses encrypted queries so our lookup service can return a label without seeing the incoming number.
Community reports
Share a caller category and see what others have reported. Manual searches and submitted reports send the number to our service.
Inside MyShieldra.
Understand each category and see how many reports a number has received.
Caller ID setup
check your protection status
Clear categories
what each label means
Community reports
counts per category
Your incoming number stays private.
On supported iPhones, Apple’s Live Caller ID Lookup protects the incoming number with Private Information Retrieval. Oblivious HTTP hides your IP address from our lookup service, and Privacy Pass provides anonymous authentication.
Private live caller ID requires supported iOS settings, a connection and service availability. Manual in-app searches and reports send a phone number to our service.
Read our Privacy Policy1Your iPhone
turns the incoming number into an encrypted PIR query
2Apple's Oblivious HTTP
hides the client's IP address before the lookup reaches our service
3MyShieldra PIR service
finds the matching label without seeing the real number
4Your iPhone
decodes the protected answer and shows the label
Good to know.
Availability, caller labels and getting set up.
Can I check a reported phone number?
Yes. Search a number in the app to see available community labels and report counts. Manual searches send the number to our service; they are separate from private live caller ID.
Does private live caller ID work on every iPhone?
Private live lookup depends on iOS support, enabled caller ID settings, a network connection and service availability. Open the app to check your setup, or visit Support for help.
Get help setting up caller IDDoes MyShieldra show the caller's real name?
No. MyShieldra shows reported caller behaviour and call type, not a person’s private identity. Community labels are not independently verified.
What phone number labels can people report?
You can report categories such as scam, bot, sales, delivery and ride hailing. Report what happened without adding personal or sensitive information about others.
Can I use MyShieldra with other caller ID apps?
You can enable MyShieldra alongside other supported caller ID apps in your iPhone settings. Which labels appear depends on your enabled apps and iOS settings.
Compare caller ID options for iPhoneIs MyShieldra free?
Yes. MyShieldra is free to download and use.
Where is MyShieldra available?
MyShieldra is available on the App Store in Malaysia and Singapore. You can search and report valid phone numbers from other countries.
Is there an Android version?
MyShieldra is currently available for iPhone. An Android release date has not been announced.